What should I do if I notice suspicious activity?

If you notice any suspicious activity on your PassCash account, it?s important to act quickly to protect your information and funds. Here?s what you should do:

Immediately report the activity:

Contact our support team as soon as possible by emailing us at support@passcash.org or using the in-app chat. Provide as much detail as possible, including transaction information or any alerts you received.

Review your account:

Log into your account and carefully review your recent transactions. If you spot any unfamiliar activity, take note of the details and share them with our support team.

Change your account password:

For added security, we recommend changing your account password immediately. Make sure to choose a strong, unique password.

Enable Two-Factor Authentication (2FA):

If you haven?t already, enable Two-Factor Authentication (2FA) on your account for an added layer of protection. This will ensure that only you can access your account, even if your password is compromised.

Monitor your accounts:

Keep an eye on your account activity in the following days to ensure no additional suspicious actions take place.

Your security is our priority, and we are here to assist you every step of the way. If you ever suspect fraud, please don?t hesitate to reach out for support.