Why was my Virtual Debit Card terminated?

If your Virtual Debit Card was terminated, it could be due to one of the following reasons:

1. Suspicious Activity: If there were any unusual or suspicious transactions detected on your account, your card might have been terminated for security purposes.

2. Policy Violations: Violating PassCash's terms and conditions, such as engaging in illegal activities, can result in the termination of your Virtual Debit Card.

3. Inactive Account: If your account has been inactive for a prolonged period, it may lead to the termination of your card.

4. Account Verification Issues: Incomplete or failed verification of your account may cause the termination of your card.

5. Funding Issues: If there were problems with funding your Virtual Debit Card, such as insufficient funds or issues with linked payment methods, your card may be deactivated.

6. Card Termination Fee: Your Virtual Debit Card may be terminated automatically after 4 consecutive insufficient funds transactions. A $1 termination fee will apply if this occurs.

What to do next?

- Contact Support: If you believe your card was terminated by mistake or if you need more information, please reach out to our support team via support@passcash.org or call 1 (888)-927-0673 (Toll-free in the USA and Canada).

- Reapply for a New Card: If your card has been terminated due to inactivity or funding issues, you can apply for a new one by following the standard procedures in your account.

If you have any further questions or need assistance, feel free to get in touch!