Questions Answer

See the answer that previously asked by our customers.

How long does the approval process take?

Once you submit your application and documents, our team typically takes 3 to 8 business days to review your information. You will be contacted for verification and onboarding once your application is approved.



Can I apply to be an Agent if I don't have a storefront?

Yes, as long as you have a reliable location to conduct transactions and a suitable setup (e.g., mobile phone, tablet, or computer), you can apply as an agent.

Is there a fee to become a PassCash Agent?

There is no fee to become a PassCash Agent. However, you may need to invest in equipment such as a smartphone or POS system for processing transactions.

How do I access support as a PassCash Agent?

As a registered agent, you will have access to our dedicated support team for assistance. You can reach out to us via the Support section in your PassCash account for help with any issues or inquiries.

How much can I earn as a PassCash Agent?

Your earnings depend on the number of transactions you facilitate. Commissions are earned on deposits, withdrawals, and other services provided to customers. The more transactions you handle, the higher your potential earnings.

Can I become a PassCash Agent if I already run a business?

Yes! If you own a registered business, you can apply to become a PassCash Agent by providing the necessary business documents such as your Business Registration Certificate and Tax ID.

What are the requirements to become a PassCash Agent?

To apply, you must meet the following criteria:


  • Be at least 18 years old
  • Provide a valid government-issued ID or business documents (for merchants)
  • Have a physical location for conducting transactions
  • A PassCash account in good standing

How do I become a PassCash Agent?

To become a PassCash Agent, you must log in or register with PassCash, go to the Support section, and open a support ticket with the subject "PassCash Agent Program." Our team will contact you for the next steps.

How are returns paid out?

Returns are credited to your PassCash wallet every 7 days.

How long is the lock-in period?

The lock-in period is 4 weeks. After this period, you can withdraw your funds or continue investing.

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